Return and Refund Policy

At PrismHealth Services, we aim to provide exceptional service and ensure our customers are satisfied with their purchases and engagements. Below are the terms and conditions for returns and refunds, customized for our individual services.

• Terms of Return: Refund requests must be submitted within 7 days of the service initiation.
• State of Return: Services already delivered or reports provided are non-refundable.
• Reason for Return: Refunds are applicable only if there was an error or non-compliance with agreed deliverables.
• Process for Return: Contact our customer service team to submit a detailed claim.
• Process of Refund: Approved refunds will be issued within 7-10 business days of claim approval, minus any administrative fees.

• Terms of Return: Requests for refunds or corrections must be made within 3 days of the delivery date.
• State of Return: Packages must be undelivered, damaged during transit, or delivered to the wrong recipient to qualify.
• Reason for Return: Valid reasons include delivery errors or damaged items.
• Process for Return: Contact us with the order details and proof of the issue (e.g., photos of damaged packages).
• Process of Refund: Refunds will be processed within 5-7 business days, or a re-delivery will be arranged.

• Terms of Return: Refund requests must be made at least 48 hours before the scheduled training session.
• State of Return: No-shows or incomplete attendance are non-refundable.
• Reason for Return: Refunds are issued only if training is canceled by us or rescheduled without prior notice.
• Process for Return: Contact us with your registration details and reason for refund.
• Process of Refund: Refunds are processed within 5-7 business days after approval.

• Terms of Return: Returns are accepted within 14 days of purchase.
• State of Return: Items must be unused, in their original packaging, and in resellable condition.
• Reason for Return: Valid reasons include receiving the wrong product or damaged goods.
• Process for Return: Contact us with your order number, reason for return, and photos (if applicable). Customers are responsible for return shipping unless the error was ours.
• Process of Refund: Refunds will be issued within 7-10 business days upon receipt and inspection of the returned item.

• Contact Details:
  • Email: support@prismhealthservies.com
  • Phone: (720) 900-1510
• Refund Method: Refunds will be credited to the original payment method.
• Exclusions: Custom services, virtual, and digital goods accessed or downloaded are non-refundable unless stated otherwise.

We are committed to resolving any issues promptly. If you have questions about this policy, feel free to reach out to our team.